Documenting Great Ubuntu Community Best Practice

Our community has a wealth of experience. Different skills, capabilities, life experiences, and perspectives all contribute to a boiling pot of knowledge that when shared can help us all to do great work as part of our different Ubuntu community teams. When we can learn from each other, we can spread this experience far and wide and accomplish even more.

As part of my goal to help support and motivate leaders it struck me that we don’t have as much of this supporting documentation and best practice as we could. Our leaders and wider community should be able to have a dependable set of documentation and resources to help them grow community teams and tend to issues effectively; in essence, a shared knowledge base from the community’s combined insight.

Some years ago I created an Ubuntu wiki mini site called BuildingCommunity where we set out to document this kind of best practice. Unfortunately, like many people, I got busy with other work, as did others, and the pages have not been updated as often as I think we would have liked.

Tonight I spent some time digging through the pages and cleaning them up a little. There is some great content on there, with two particularly interesting sections I think we could expand:

  • Knowledge Base – a collection of pages, information, tips, tricks, and other guidance for common community challenges.
  • FAQ – what was intended to be a growing FAQ of common questions and answers about how to grow, manage, and coordinate a community and team.

Tonight I also created a Leaders and Governance overview which summarizes how the community is structured; this could also do with some additional content and tweaking.

I would like to put out a call to encourage folks to contribute to refining these pages, adding content, fixing errors, and otherwise helping to produce this awesome shared resource. I also talked today in #ubuntu-community-team with Amber, Greg, Benjamin and some others about how we could coordinate some more docs, such as a docs day. Would you folks be interested in taking part in a day to get this resource in shape?

  • AdamH

    Jono I would be interesting in helping in any way I can.

  • Anonymous

    That would be awesome, Adam! Just dig in and add content, refine content that is there, re-write bits that don’t make sense, and otherwise help make it clearer. :-)

  • http://www.facebook.com/ed.crumly Ed Crumly

    There is a lot of good info in the forums, if you know how to Google it. What I’m curious about, is if it would be at all possible to have some folks who are database experts to work towards gleaning through all of that golden advice. You know, eliminate duplicate post’s and cross talk from the thread, and just post the question and the solution, without the need to read through 10 threads and multiple pages to get to the final solution. There must exist, a clever way to process this info, for the newcomer’s , and everyone else as well. I’ve been tripped up so many times by trying the so called solution, because I didn’t read the thread all the way through to find out the advice given never worked, especially when I was new. Just curious.

  • http://www.facebook.com/ed.crumly Ed Crumly

    There is a lot of good info in the forums, if you know how to Google it. What I’m curious about, is if it would be at all possible to have some folks who are database experts to work towards gleaning through all of that golden advice. You know, eliminate duplicate post’s and cross talk from the thread, and just post the question and the solution, without the need to read through 10 threads and multiple pages to get to the final solution. There must exist, a clever way to process this info, for the newcomer’s , and everyone else as well. I’ve been tripped up so many times by trying the so called solution, because I didn’t read the thread all the way through to find out the advice given never worked, especially when I was new. Just curious.

  • http://twitter.com/JustMeAmber Just Me, Amber

    Can’t wait to see how this all turns out.  It’s good to see people already working on new additions to Building Community.