QA Community Coordinator Required: Apply Within

I am looking to hire a new member for my team (the Community Team) here at Canonical. I am looking for a bright, motivated, and experienced person to build, maintain and develop a cohesive, productive and effective Ubuntu QA community. I am looking for someone with solid QA experience particular in the areas of testing and defect management.

This role will be full-time working at Canonical, you will be working from home with regular travel to various events (such as UDS and team sprints), and you will be working in a fast-paced, productive, and energetic environment. Expect to work with evolving requirements and focus and be able come up with creative solutions to interesting QA challenges. This is a really exciting role that is designed to bring huge value to the Ubuntu community in the area of quality by refining, optimizing, and growing our QA community participation.

Key responsibilities and accountabilities:

  • Build and maintain a strong, consistent, and consolidated QA community and to act as a point of reference for this community in continuing its growth and opportunities, and resolving issues.
  • Maintain a set of online resources, produce content for those resources and build community participation to generate and optimize content for and from the community.
  • Develop and refine better working practises to ease and improve how community members and stakeholders interact with the Ubuntu QA team.
  • Liaise with the Canonical Ubuntu Platform Team to better align the direction of the Ubuntu QA community with internal QA needs and workflow.
  • Regularly acquire and evaluate feedback from the community and our partners to help improve Ubuntu QA.
  • Be responsive and sensitive to the concerns, ambitions and direction of the community, our upstreams and business units inside Canonical.

Required skills and experience

  • Strong QA skills and experience, strong networking and social networking skills, good relationship building abilities, process driven, able to manage multiple work streams, good prioritisation, independent, willing to travel potentially 25% of their work time, able to resolve conflict, able to communicate well in written form and produce electronic content.
  • Experience of working with community Open Source projects, technical experience with QA technologies and workflows.
  • Have strong social skills, a good networker and a good technical knowledge of Ubuntu, Power and the Open Source and upstream/downstream development process. Candidates should be process driven, strategically minded and committed. Good public speaking skills a bonus.
  • Candidates should provide evidence of existing experience and work in the Open Source community and suitable references.

How To Apply

To apply, see the job description and apply using the apply for this Position button.

Please don’t send me your resume directly; if you use the system it makes it much easier for me to track all the applications.

Good luck!

  • Joachim Müller

    It’s a shame I already have a full time job or I would apply for this. I spend many hours on forums telling users how to reproduce bugs and pointing out what they are doing wrong. I am patient too, since people often have to be told several times what they are doing wrong before they realize or go away.

    It is good you are hiring as there is a huge backlog of bugs on Launchpad that need to be marked wontfix. This can only make Ubuntu better!

  • Miguelsoftgood

    I excellent at close bugs. I have 15 year experience to install MiguelSoft. Please give to me job or someone kill my family.

  • http://twitter.com/alourie Alex Lourie

    I’m extremely interested in this position. I have few ideas how can we improve the quality of Ubuntu, QA community and processes and I would be more than happy to share them with a wider community.

    It is an exciting opportunity, and it is the right path to making Ubuntu rock even more!