Tonight I recorded and put on my YouTube Channel a presentation that I delivered at OSCON earlier this year called A New Era Of Community Management. I cover the history of community management, it’s early leaders, and how the science of understanding and growing community is changing with the advent of new technologies, social norms, and cultural challenges. I also cover the direct business opportunities for harnessing this new science, and some of the risks and pitfalls associated with it.
You can watch it below:
Can’t see it? Watch it here.
You can also see the other Community Management Crib Notes videos: