Ubuntu Forums and Ask Ubuntu

Support is an important part of any community, and I just wanted to offer my thanks and gratitude to both our Ubuntu Forums and Ask Ubuntu communities. The Ubuntu Forums has seen incredible growth and interest (over a million users) over the years with a wonderful community forming, and Ask Ubuntu has provided a fantastic place to ask questions and get help.

Both are excellently managed and governed communities that provide a great on-ramp for our community learn about Ubuntu, meet other Ubuntu fans, and have fun. Both are important parts of the Ubuntu community.

Thanks to everyone involved in keeping these important communities running.

  • mr.tennents

    Why no one talks about Ubuntu Answer team? https://launchpad.net/~ubuntu-answer

  • Jay

    The Ubuntu Forums drive me crazy. So much of that content belongs in the Community Wiki, but instead is maintained as occasionally-updated guides in the first post of a thread — which then become totally obsolete when the original author disappears, and remain uneditable by other users.

    Of course there’s so much credit to be given to forum participants who share tips, stories, and help out people who are struggling with Ubuntu, but I think it should be taken as a sign, when the forums are used for such “un-forum-y” purposes, that the  Community Wiki needs an overhaul. The Forums are not suited for documentation

    Ideally (in my opinion, of course), the Forums, Ask Ubuntu, and the Wiki should each serve clear and distinct purposes, and should be part of a “suite” of online support tools that are aware of each other and help guide users to the appropriate place for their involvement.

    Ask Ubuntu is clearly a better platform for having questions asked/answered/looked up, and the Wiki is clearly a better platform for documentation. I think it’s such a positive change that Ask Ubuntu questions have begun outranking Forum threads in search engine results. But I hardly ever see Wiki pages in those results.

    It seems to me that users should be able to look to these places for support, in this order:

    1) Desktop help 2) Official online documentation 3) Community Wiki 4) Ask Ubuntu 5) Ubuntu Forums

    As an Ubuntu user for three years, I’ve only used the last two for nearly all of my support needs (and Ask Ubuntu only within the last year or so, of course).

    What can be changed about the Community Wiki so that it serves the purposes of documentation better than the Forums?

  • http://www.jorgecastro.org/ Jorge Castro

    The wiki has been a longstanding issue that we’re looking to fix. Michael Hall is experimenting with SUMO (what mozilla uses for support.mozilla.org). 

    Any help in this area would be appreciated, see the ubuntu-doc team list:

    https://lists.ubuntu.com/archives/ubuntu-doc/2012-March/016363.html

  • http://www.brandonholtsclaw.com/ Brandon Holtsclaw

    While I agree Jorge I feel obligated to remind people too that the problem he stated above is both very real AND not a technological one, its a processes and training problem that wont simply be solved by switching/using another tool or even just improving the ones we have alone.

  • http://www.jorgecastro.org/ Jorge Castro

    Well, I think making the whole help.u.c experience more pleasant to use will lead to people actually wanting to help instead of just giving up on bothering trying to fix the wiki. 

  • http://www.benjaminkerensa.com Benjamin Kerensa

    SUMO is for the win…. I support this initiative of mhall119′s

  • Lily Rodz

    I need help! Im having problems with my sound

  • Lily Rodz

    I need help! Im having problems with my sound

  • Lily Rodz

    I can´t hear anything

  • Lily Rodz

    I can´t hear anything

  • Erjet

    Hello guys, i am speaking as new ubuntu user, i just have installed ubuntu 10.04 on my laptop, bus is running very slow…

    So i am here to ask you a question: WHich ubuntu version can fit for my laptop MAXDATA Eco 3100x, and running very good .

    My Laptop System Information are: ” SYSTEM INFORMATION     Running Ubuntu Linux, the Ubuntu 10.04 (lucid) release.     GNOME: 2.30.2 (Ubuntu 2010-06-25)     Kernel version: 2.6.32-40-generic (#87-Ubuntu SMP Mon Mar 5 20:26:31 UTC 2012)     GCC: 4.4.3 (i486-linux-gnu)     Xorg: unknown (25 February 2012  06:59:39AM) (25 February 2012  06:59:39AM)     Hostname: lotus-laptop     Uptime: 0 days 1 h 6 min

    CPU INFORMATION     GenuineIntel, Intel(R) Pentium(R) 4 CPU 2.40GHz     Number of CPUs: 1     CPU clock currently at 2390.561 MHz with 512 KB cache     Numbering: family(15) model(2) stepping(7)     Bogomips: 4781.12     Flags: fpu vme de pse tsc msr pae mce cx8 mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe up pebs bts cid

    MEMORY INFORMATION     Total memory: 228 MB     Total swap: 455 MB

    STORAGE INFORMATION     SCSI device -  scsi0         Vendor:  ATA              Model:  IBM-DJSA-210         SCSI device -  scsi1         Vendor:  TOSHIBA          Model:  DVD-ROM SD-C2502

    HARDWARE INFORMATION MOTHERBOARD     Host bridge         Silicon Integrated Systems [SiS] 650/M650 Host (rev 11)     PCI bridge(s)         Silicon Integrated Systems [SiS] Virtual PCI-to-PCI bridge (AGP)         Silicon Integrated Systems [SiS] Virtual PCI-to-PCI bridge (AGP)     USB controller(s)         Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10)         Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10)         Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10)         Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20)         Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10)         Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10)         Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10)         Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20)     ISA bridge         Silicon Integrated Systems [SiS] SiS962 [MuTIOL Media IO] (rev 04)     IDE interface         Silicon Integrated Systems [SiS] 5513 [IDE] (prog-if 80 [Master])         Subsystem: Silicon Integrated Systems [SiS] 5513 [IDE]

    GRAPHIC CARD     VGA controller         Silicon Integrated Systems [SiS] 65x/M650/740 PCI/AGP VGA Display Adapter         Subsystem: Uniwill Computer Corp Device 5103

    SOUND CARD     Multimedia controller         Silicon Integrated Systems [SiS] AC’97 Sound Controller (rev a0)         Subsystem: Uniwill Computer Corp Device 5203

    NETWORK     Ethernet controller         Silicon Integrated Systems [SiS] SiS900 PCI Fast Ethernet (rev 91)         Subsystem: Uniwill Computer Corp Device 5002     Modem         Silicon Integrated Systems [SiS] AC’97 Modem Controller (rev a0)         Subsystem: Uniwill Computer Corp Device 4003

    ” Thanks you asap. :-) E

  • Larrycave

    I use ubuntu 11.10 and would like chromium home page to appear on my desktop when I log on to my pc

  • Jay

    Also, I almost forgot about this:  https://wiki.ubuntu.com/DocumentationTeam/Wiki/Tasks/Forum/import

    I don’t know how I found it at the time, but it seems like something that should be much more active. The wiki just feels like a dense forest of mostly-orphaned pages.

  • Peter Sinclair

    I have tried to install ubuntu 11.4 cd to oracle vm box but it gives a message that the “Host SMBus controller is not enabled” and sometimes BIOS needs updating. I am new in this field and need some suggestions please. The CD was checked and found error free!

  • Chuz41

    Hi, I have a problem with my computer,I have a GA-880GMA-USB3(rev. 3.1)motherboard and AMD FX-8150 processor.

    When I try to install ubuntu, I was getting following message before the boot process would freeze: ACPI Warning: Incorrect Checksum in Table [TAMG] 0xD2, should be 0xD1 -(20110623/tbutils-314) .

    I have the latest bios off the gigabyte website F4C and 8GB of corsair RAM.

    I realy need get ubuntu in my system, I was try with ubuntu 10.04, ubuntu 10.10, ubuntu 11.04, ubuntu 12.04, scientific linux,  ubuntu 11.10, and ever got the same messege. Any ideas why this might be happening? Thanks

  • Chuz41

    Hi, I have a problem with my computer,I have a GA-880GMA-USB3(rev. 3.1)motherboard and AMD FX-8150 processor.

    When I try to install ubuntu, I was getting following message before the boot process would freeze: ACPI Warning: Incorrect Checksum in Table [TAMG] 0xD2, should be 0xD1 -(20110623/tbutils-314) .

    I have the latest bios off the gigabyte website F4C and 8GB of corsair RAM.

    I realy need get ubuntu in my system, I was try with ubuntu 10.04, ubuntu 10.10, ubuntu 11.04, ubuntu 12.04, scientific linux,  ubuntu 11.10, and ever got the same messege. Any ideas why this might be happening? Thanks

    emailme: chuz41@hotmail.com

  • Akhileshkhalkho

    i have downloaded a software .tell me how to install .it is on my desktop folder.please