Community Management Training at OSCON, LinuxCon North America, and LinuxCon Europe

I am a firm believer in building strong and empowered communities. We are in an age of a community management renaissance in which we are defining repeatable best practice that can be applied many different types of communities, whether internal to companies, external to volunteers, or a mix of both.

I have been working to further this growth in community management via my books, The Art of Community and Dealing With Disrespect, the Community Leadership Summit, the Community Leadership Forum, and delivering training to our next generation of community managers and leaders.

Last year I ran my first community management training course, and it was very positively received. I am delighted to announce that I will be running an updated training course at three events over the coming months.

OSCON

On Sunday 20th July 2014 I will be presenting the course at the OSCON conference in Portland, Oregon. This is a tutorial, so you will need to purchase a tutorial ticket to attend. Attendance is limited, so be sure to get to the class early on the day to reserve a seat!

Find Out More

LinuxCon North America and Europe

I am delighted to bring my training to the excellent LinuxCon events in both North America and Europe.

Firstly, on Fri 22nd August 2014 I will be presenting the course at LinuxCon North America in Chicago, Illinois and then on Thurs Oct 16th 2014 I will deliver the training at LinuxCon Europe in Düsseldorf, Germany.

Tickets are $300 for the day’s training. This is a steal; I usually charge $2500+/day when delivering the training as part of a consultancy arrangement. Thanks to the Linux Foundation for making this available at an affordable rate.

Space is limited, so go and register ASAP:

What Is Covered

So what is in the training course?

My goal with each training day is to discuss how to build and grow a community, including building collaborative workflows, defining a governance structure, planning, marketing, and evaluating effectiveness. The day is packed with Q&A, discussion, and I encourage my students to raise questions, challenge me, and explore ways of optimizing their communities. This is not a sit-down-and-listen-to-a-teacher-drone on kind of session; it is interactive and designed to spark discussion.

The day is mapped out like this:

  • 9.00am – Welcome and introductions
  • 9.30am – The core mechanics of community
  • 10.00am – Planning your community
  • 10.30am – Building a strategic plan
  • 11.00am – Building collaborative workflow
  • 12.00pm – Governance: Part I
  • 12.30pm – Lunch
  • 1.30pm – Governance: Part II
  • 2.00pm – Marketing, advocacy, promotion, and social
  • 3.00pm – Measuring your community
  • 3.30pm – Tracking, measuring community management
  • 4.30pm – Burnout and conflict resolution
  • 5.00pm – Finish

I will warn you; it is an exhausting day, but ultimately rewarding. It covers a lot of ground in a short period of time, and then you can follow with further discussion of these and other topics on our Community Leadership discussion forum.

I hope to see you there!