If there is one question I get more than most, it is the proverbial:
How do I get started in community management?
While there are many tactical things to learn about building strong communities (which I cover in depth in The Art of Community), the main guidance I am keen to share is the importance of leadership.
Last night, while working in my hotel room, I bored myself writing up my thoughts in a blog post and just fired up my webcam:
Can’t see it? See it here
If you want to get involved in community management, be sure to join the awesome community that is forming on the Community Leadership Forum and if possible, join us on the 18th and 19th July 2014 in Portland for the Community Leadership Summit.