Bridging Marketing and Community

In the last five years we have seen tremendous growth in community management. Organizations large and small are striving to build strong, empowered communities that contribute to and support their work. These efforts are focused on a new form of engagement, one that...

Your new Community Manager Hire: 5 Areas to Focus on

So, you have just hired that new community manager into your organization. Their remit is simple: build a community that wraps around your product/technology/service. You have an idea of what success looks like, but you are also not entirely sure exactly what this new...

Discourse: Saving forums from themselves

Many of us are familiar with discussion forums: webpages filled with chronologically ordered messages, each with a little avatar and varying degrees of cruft surrounding the content. Forums are a common choice for community leaders and prove to be popular, largely due...

Announcing the Community Leadership Summit 2015!

I am delighted to announce the Community Leadership Summit 2015, now in it’s seventh year! This year it takes place on the 18th and 19th July 2015, the weekend before OSCON at the Oregon Convention Center. Thanks again to O’Reilly for providing the venue....

Bad Voltage and Ubuntu

I know many of my readers here are Ubuntu fans and I wanted to let you know of something neat. For just over a year now I have been doing a podcast with Stuart Langridge, Bryan Lunduke, and Jeremy Garcia. It is a fun, loose, but informative show about Open Source and...