Getting Started in Community Management

If there is one question I get more than most, it is the proverbial: How do I get started in community management? While there are many tactical things to learn about building strong communities (which I cover in depth in The Art of Community), the main guidance I am...

Exponential Community

As some of you will know, recently I moved from Canonical to XPRIZE to work as Sr. Dir. Community. My charter here at XPRIZE is to infuse the organization and the incentive prizes it runs with community engagement. For those unfamiliar with XPRIZE, it was created by...

Community Leadership Forum

A little while ago I set up the Community Leadership Forum. The forum is designed to be a place where community leaders and managers can learn and share experience about how to grow fun, productive, and empowered communities. The forum is open and accessible to all...

The Return of my Weekly Q&A

As many of you will know, I used to do a weekly Q&A on Ubuntu On Air for the Ubuntu community where anyone could come and ask any question about anything. I am pleased to announce my weekly Q&A is coming back but in a new time and place. Now it will be every...

FirefoxOS and Developing Markets

It seems Mozilla is targeting emerging markets and developing nations with $25 cell phones. This is tremendous news, and an admirable focus for Mozilla, but it is not without risk. Bringing simple, accessible technology to these markets can have a profound impact. As...