Recommendations For New Runners

Recently I started running. I blame Jason Hibbets for this. While at the Community Leadership Summit earlier this year we got chatting about running and through some gentle persuasion he convinced me to give it a shot. So I did. Based on Jason’s recommendations...

Perceptions and Methods of Good Customer Service

This week I had a rather frustrating customer experience. Now, in these kinds of situations some folks like to take to their blogs to spew their frustration in the direction of the Internet and feel a sense of catharsis. To be honest, what I found frustrating about...

Supporting Software Freedom Conservancy

There are a number of important organizations in the Open Source and Free Software world that do tremendously valuable work. This includes groups such as the Linux Foundation, Free Software Foundation, Electronic Frontier Foundation, Apache Software Foundation, and...

Atom: My New Favorite Code Editor

As a hobbyist Python programmer, over the years I have tried a variety of different editors. Back in the day I used to use Eclipse with the PyDev plugin. I then moved on to use GEdit with a few extensions switched on. After that I moved to Geany. I have to admit, much...

Blogging, Podcasting, or Video?

Over the course of my career I have been fortune to meet some incredible people and learn some interesting things. These have been both dramatic new approaches to my work and small insights that provide a different lens to look at a problem through. When I learn these...