I thought this could be of general interest to the community, so I figured I would write these things down into a blog entry. So meta.

Some tips:

• Keep it concise – your blog should get the point and talk through the topic you are presenting. Now…seasoned readers of my own work will know I tend to ramble from time to time, so I myself always need to try and keep this in check. Few people will want to commit to a huge block of text, so keep it concise.
• Format it – the web has many wonderful things, and this includes formatting such as italic, bold, code, different heading sizes and more. Use them to help add emphasis to your posts.
• Make it visual – pictures say a thousand words, and so do videos. Break up your content with images illustrating what you are discussing, or just amusing images to make a joke (example). If you want to display images, I recommend you upload them to Flickr and then link directly to the images. For videos you can usually embed them directly from YouTube or other video sharing sites, but aggregators such as Planet Ubuntu often strip out the embedded videos, so be sure to provide a direct link underneathe the embedded video (example).
• Link to interesting things – if you are discussing something online, always provide a link to it. This helps the user get access to the information quickly and easy.
• Be professional – always keep your posts professional and thorough. Ensure your writing is clear and that you have spell and grammar checked it.
• Be fun – being professional doesn’t mean you can’t be fun. Writing in a fun and amusing way is a great way to keep your readers interested.
• Invite discussion – if your blog has a comments feature, always end your posts and ask for input and opinions from your readers. This provides a wonderful way to trigger some discussion around your post.

In terms of blogging more and getting more eyeballs on your posts, here are some tips:

• Get into the habit – to become a regular blogger you need to get into the habit of thinking “this is cool, I should blog about this“. This can take a while to get used to. If you are in a team, it is helpful to suggest to others when they should blog about something; this keeps us all regularly posting. If you are struggling with getting into the habit, put a reminder in your calendar to remind you.
• Ensure you are aggregated – if you are an Ubuntu Member, be sure to add your post to Planet Ubuntu. Add your post to other appropriate aggregators (e.g. Canonical staff should add their blogs to voices.canonical.com).
• Use social media – post a link to your post on Twitter, Google+, Facebook and other social media accounts.

I am sure there are plenty of other suggestions from you folks; please add them to the comments!

Sponsored by Colgate.

L-R: Daniel Holbach, David Planella, Yours Truly, Jorge Castro, Michael Hall, and Nicholas Skaggs.

Google Hangouts are awesome for team meetings.

In terms of general team progress, this is how our burndown chart looks today:

I asked each of the guys on the team to follow up with their respective community members to start moving the needle on those work items. As such, if you committed to something in 12.04 for our team’s burndown, expect Jorge, Daniel, or David to come knocking on your door soon.

With Nick and Michael joining the team recently, their work is not reflected in this burndown – their work will appear in the 12.10 burndown.

Developer Growth

Daniel’s core focus in this cycle is developer growth. The first step here is ensuring that our developer processes are working effectively. Over the holiday period the sponsorship queue got a little out of shape, so I asked Daniel to work with the patch pilots to get this back on track. Good progress is being made:

You can see how the queue is falling back down at the end of the graph since Daniel started hammering on this over the last few weeks. Thanks to all the patch pilots for their hard work.

Daniel has also been fixing up some metrics so we can track this work more effectively, and putting together a developer outreach team to provide a more personal level of support to get developers through the process. He will be speaking more about this in the coming weeks.

Cloud and Juju

Jorge is focused on growing the Juju charming community and is making great progress. A tour of events is planned and Jorge has a hit-list of upstream projects which he is focusing on to get charms put together for. We are seeing good progress on this list and I am confident Jorge will hit his goals in this cycle.

Juju really is awesome. You should check it out.

App Developers

David has been focusing on app developers in this cycle. A first chunk of work here is helping the App Review Board to get in shape. The ARB has a large queue of content to get through, so in Budapest we sat down and dissected the ARB process and made a bunch of optimizations. David has been coordinating with the team to help coordinate this work, and we are seeing progress happening.

We have recently seen three lenses get through the ARB, and David is going to be starting a regular cadence of queue reviews to keep the ball rolling. Thanks to the ARB for all your contributions.

David originally planned a Phase II set of additions to developer.ubuntu.com, but with some re-structuring from the Canonical web team, those plans have been put on hold a little. Instead d.u.c is now being put into maintenance mode and we identified a set of things that need fixing (particularly on the publishing side), and David is coordinating those changes.

The next chunk of work will be outreach to grow our app developer community. Stay tuned for more…and an up-coming competition…

Upstream Relations

Michael is the new upstream community coordinator, and will be focusing on Unity in particular as he gets started. I have asked him to first work with the Desktop Experience team to help get their community merge proposals in shape. There are a number of branches that have been sitting around for a while, and Michael is coordinating a patch pilot scheme to ensure these get reviewed regularly. We expect to see this in place over the next week.

Michael has also been performing an assessment of Mozilla’s SUMO for a potential solution for help in Ubuntu. He has put together an extensive report and a test instance to play with and he will be working with the docs team to continue assessing this as a solution. I am excited to see what work happens here.

Finally, next week we will be putting together an upstream target list for Michael to reach out to to start engaging app authors more effectively around our technology. I am excited to see this work progressing.

…oh, and one other thing: Michael is working with Didier to merge Singlet into Quickly. This should make creating Unity lenses a piece of cake. Bring it!

QA

Finally, the latest addition to the team has been Nick Skaggs. Nick has been working with the QA around a few core pieces of work:

• Getting our manual test infrastructure in place. We are going to be piloting Case Conductor as a solution that will fit alongside Jenkins.
• Consolidating our QA community teams. Nick is evaluating our current QA on-ramp and then we will put together a proposal for bringing more efficiencies and consistency to the QA community.
• Building a take-and-bake testing process so Ubuntu Engineering can reach out to Nick to facilitate community testing more effectively.

The former two items will take time to put in place, but the latter item should be in place in the next week. As such, you should see a regular stream of testing campaigns driven by Nick in 12.04. Be sure to keep an eye on his blog.

. . .

Of course, there are lots of other things going on, but these summarize some of the key themes.

The Ubuntu Developer Summit (UDS) is the most important event in the Ubuntu calendar. It is where we get together to discuss, design, and plan the next version of Ubuntu; in this case the Ubuntu 12.10 release.

The next UDS takes place at The Oakland Marriott City Center, Oakland, California, USA from the 7th – 11th May 2012. You can find out more about why UDS is interesting from the perspective of a member of the community, an upstream contributor, and a vendor. We also welcome everyone to participate remotely if you can’t attend the event in person. More more details on how to get there, see this page.

At the heart of a great UDS is a diverse group of attendees who can bring their experience and expertise to the discussions. You don’t have to be technical, or be a programmer or packager to attend – UDS is open to everyone (including non-Ubuntu folks) and free to attend. We encourage everyone with an interest in Ubuntu to attend.

Sponsorship

For every UDS Canonical sponsors the hotel and accommodation of a set of community members to ensure they are free to contribute and bring value to the discussions. We have a limited budget so we can’t sponsor everyone, but we are always keen to have a capable and diverse group to sponsor:

• We strive to support community members who are actively involved in Ubuntu and who are providing significant and sustained contributions to the Ubuntu project.
• We always welcome Upstream contributors who are bring value to Ubuntu indirectly via active participation in their upstream project, but who are keen to see quality support for that upstream in Ubuntu.
• Contributors are willing to actively participate not only throughout the full Ubuntu Developer Summit week, but also following with active contributions throughout the release cycle.
• We are always keen to welcome members of the community who have never been to UDS before and are keen to participate and experience the event.
• You don’t have to provide technical contributions to apply – if you have participated in the areas of advocacy, documentation, testing, art, design etc, you are encouraged to apply.
• UDS is an event that encourages diversity – we welcome everyone to apply for sponsorship, irrespective of gender, race, impairment, technical expertise, or other factors.

If you are participating in the Ubuntu community, we would love you to apply for sponsorship. This is how it works:

1. You can apply for sponsorship by following these instructions. Apologies for the different forms you need to fill in – we are going to consolidate these forms at the next UDS. The deadline for submissions is Wed 22nd February 2012 so be sure to get yours in!
2. When the deadline is reached we will assess the applications and finalize who we will be able to sponsor.
3. You will then receive an email outlining whether we can sponsor you or not.

Simple! I look forward to seeing your applications, and seeing many of you in Oakland!

On his blog he will be talking about improving our QA infrastructure and documentation, building out manual test coverage, and growing a community of QA testers.

You can read his blog here. I am going to ask Nick to apply for Ubuntu Membership in a few months when he has provided a significant and sustained contribution, and then his blog will appear on Planet Ubuntu.

Daniel Holbach, Jorge Castro, and David Planella were there, and we welcomed Nicholas Skaggs to the team who started his first day at Canonical on the first day of the Rally; a brave man! Unfortunately Michael Hall could not join us, but we had a tablet with his gleaning smiling face beaming into our room on Google+. He was there in spirit, if not physically.

Chris Farley was also there in spirit, if not physically.

We made some great progress and put quite a dent in our burn-down chart, but I wanted to summarize some of the work going on right now that might interest you:

• David, Daniel, and I spent quite some time opening up the ARB process and helping to get things back on track. We now have a flow of lenses coming through and the queue is looking in better shape. Thanks to the ARB for their work here and we will be continuing to build refinements into the process over the coming weeks.
• Nick got on-boarded at the event and met the QA team (Gema, John-Baptiste, Carlos, Pete etc). We discussed plans around putting in place a manual test case system (we will be piloting Case Conductor). We also centralized QA communication channels (#ubuntu-testing on Freenode) and Nick started cleaning up the documentation for how people participate in Ubuntu QA. I am excited by the progress happening here…more to come soon!
• Jorge made further progress on the charms front and we planned out a tour of events to run charm schools. Good progress is being made on upstream charm targets and awareness of Juju is growing.
• David and I discussed next steps for developer.ubuntu.com. Things will be on hold a little in this cycle due to the web team being re-assigned to other work. Instead we are fixing up chunks of developer.ubuntu.com, particularly around publishing apps and reference materials.
• Daniel (who just got back from an awesome holiday in Morocco) and I synced up on the sponsorship queue which has got a little out of shape recently, so Daniel is re-focusing on that over the coming week as well as building out the developer advisory group and identify prospective developers and providing 1-on-1 guidance to get them through the developer process.
• Michael is going to be putting in place a patch pilot scheme for the DX team to ensure community merge proposals are getting through in a timely manner. He also coordinated the move from #ayatana to #ubuntu-unity on Freenode.
• Michael also connected with Jorge regarding the transition of Unity responsibilities and he will be coordinating further relationships with upstreams. The goal here is simple: encourage more participation in Unity development as well as the consumption of our APIs by upstreams.
• I spent some time with the team on team-related workflow. Everyone is pretty happy with how we are working, are happy with the public IRC meetings and comfortable in how we are tracking our work and moving forward on projects.
• We discussed raising the awareness of cool things going on in Ubuntu and discussed how we can provide a more representative view of this work across blogs and social media. You can expect more blogging out of our team and other teams.

Of course, there were many other things that happened, but these were some of the main ones. Remember you can keep up to date with out work on the burndown chart and in #ubuntu-community-team on Freenode.

• Fewer automated tests that we would like and limited coverage in key components (e.g. Unity).
• Out of date manual tests with limited coverage.
• No acceptance testing for the distribution (this mean’t that some broken features would land in the development release).
• Limited support and leadership from the Canonical Community Team in harnessing community participation.

Over the last year quality has become a strong area of focus inside Canonical. This has included re-factoring the roles and responsibilities of QA staff (focusing them on defect analysis as opposed to just bug triage), Pete Graner has been leading an effort to get an extensive automated testing infrastructure in place, Jason Warner has led an effort to put acceptance criteria in place for Canonical upstreams (this requires that a certain level of quality is assured before Unity updates are landed in the development branch of Ubuntu), and I have hired Nicholas Skaggs who starts in January to build out our QA community, with a particular focus on manual testing and triage.

Defect Analyst hard at work.

I also wanted to share an interesting post from Olli Ries about how he is building out his team around quality, and Thomas Voß followed up with an interesting post on the new Product Team QA Blog. Thomas and Olli will also be holding their first meeting on the 10th Jan in #ubuntu-qa.

I will be following up more in the new year about QA as Nicholas joins the Canonical Community team and we build out our QA community infrastructure, communication channel, and focus.

Nicholas will be growing our QA community and his focus in his first few months will be on assessing the on-ramp for participating in QA in Ubuntu, and growing a comprehensive community of testers and triagers. He will have a particular focus on manual testing and a regular cadence of testing throughout the release cycle. I am excited to welcome him aboard the team!

When Nicholas joins, the team will look like this and their primary responsibilities:

• Daniel Holbach – coordinating and growing Ubuntu developers.
• Jorge Castro – growing the Juju and cloud communities and encouraging the development of charms.
• David Planella – growing our app developer community, as well as coordinating our translators community.
• Michael Hall – working with upstreams, and a particular focus on helping Canonical upstreams to have a great community relationship.
• Nicholas Skaggs – growing our QA community, with a particular focus on manual testing and triage.
• Me – I manage the team and work with Canonical and community stakeholders to develop strategy around where we focus community resources and growth.

You can read more about the team from this earlier blog entry and feel free to ask your questions in the comments.

Give Nicholas a warm welcome, folks!

Google, we salute you.

You can also join our general IRC channel at #ubuntu-community-team.

We hope to see you there!